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Privacy & Cookie Policy

Swift Taxis Devon

Last updated: [add date]

Introduction

Swift Taxis Devon is committed to protecting your privacy and handling your personal data responsibly. This policy explains how we collect, use and protect your information when you use our website or contact us.

Who we are

Swift Taxis Devon provides local taxi and private hire services across Devon, including Okehampton and Tavistock. If you have any questions about this policy or how your data is used, you can contact us using the details provided on this website.

What information we collect

We only collect personal information that is necessary to respond to enquiries and provide taxi services. This may include:

  • Your name
  • Phone number
  • Email address
  • Pickup and drop-off locations
  • Journey details (date, time, passengers, luggage)
  • Any additional information you choose to provide in a form

We do not collect sensitive personal data.

How we collect information

We collect information when you:

  • Submit a contact or booking form
  • Call or email us directly
  • Communicate with us regarding a booking or enquiry

How we use your information

Your information is used only to:

  • Respond to enquiries
  • Arrange and manage taxi bookings
  • Communicate with you about your journey
  • Provide customer service

We do not use your data for marketing emails, advertising or profiling.

Lawful basis for processing

We process your personal data under one or more of the following lawful bases:

  • Consent – when you submit a form and agree to us contacting you
  • Contract – where processing is necessary to provide a taxi service
  • Legitimate interests – to respond to enquiries and operate our business

How we store and protect your data

We take reasonable steps to protect your personal data against loss, misuse or unauthorised access.

Your information is only accessible to authorised persons involved in providing our services and is not shared unnecessarily.

How long we keep your data

We only keep personal information for as long as necessary to respond to enquiries, complete bookings and meet legal or accounting requirements.

Data is then securely deleted.

Sharing your information

We do not sell, rent or trade your personal data.

Your information is not shared with third parties except where required to fulfil a booking or comply with legal obligations.

Your rights

Under UK data protection law, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time

To exercise any of these rights, please contact us via this website.

Cookies

This website uses essential cookies only. Cookies are small text files stored on your device that help the website function correctly.

We do not use advertising cookies, tracking or profiling cookies, or third-party marketing cookies.

You can control or disable cookies through your browser settings. Disabling cookies may affect how the site functions.

External links

This website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

Changes to this policy

This Privacy & Cookie Policy may be updated from time to time. Any changes will be posted on this page.